A Front Desk Agent is the primary point of interaction for guests at a lodging establishment. They are responsible for providing excellent customer service, handling check-ins and check-outs, and addressing guest requests. Furthermore, they often carry out tasks such as responding to phone calls, booking rooms, and providing facts about the proper
A Receptionist is the first point of interaction for guests at a resort. They are responsible for delivering excellent customer service, managing check-ins and check-outs, and resolving guest concerns. Additionally, they often conduct tasks such as taking phone calls, scheduling rooms, and providing facts about the accommodation and its services.
A Hotel Associate is the primary point of greeting for guests at a hotel. They are responsible for providing excellent customer care, overseeing check-ins and check-outs, and tackling guest requests. Furthermore, they often conduct tasks such as responding to phone calls, scheduling rooms, and providing facts about the accommodation and its amenit